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Cathedral Quarter, City of Lincoln
Visitor Information Centre

Visitor Information Centre
Lincoln Visitor Information Centre
Shopping at the Lincoln Visitor Information Centre

Free and friendly visitor information and services

The Visitor Information Centre provides information and gives advice on everything 'Lincoln': where to visit, what’s on, public transport enquiries and much more. Buy your Lincoln souvenirs here too.

Start your visit to Lincoln at the Lincoln Visitor Information Centre. The knowledgeable team can advise on the best way to experience the city during your visit and there is a wide range of information available including leaflets on all local attractions. 

The Visitor Information Centre has a stunning range of local souvenirs, ideal for gifts including local Select Lincolnshire produce. There are also gifts ideal for aviation enthusiasts, London souvenirs, guide books, postcards, jewellery and more. You can also purchase tickets for some local events, including tickets for the Tour Lincoln open top sightseeing bus, and book local and national accommodation.

Brochures and other useful literature is available from the Centre; alternatively, you can download brochures below or order some in the post for free on our online shop.  Up to the minute information on accommodation can be found at the Centre too, or you can find accommodation online from (in the city) or (in the county).


The Visitor Information Centre is located in Leigh-Pemberton House which dates back to the 16th century. It is one of the oldest buildings in Lincoln that is still in regular use and has a stunning beamed ceiling inside visible to all visitors.


Due to the Visitor Information Centre's historic location, accessibility is restricted. There are two steep steps into the building, with a handrail, and one inside. However assistance is available at the door at the press of a button – the staff can offer a personalised service.

There is a hearing loop fitted inside and the friendly staff will be happy to help with any of your needs.

See full accessibility details on the Lincoln Visitor Information Centre Access Statement.

Additional Information

  • Accommodation booking service
  • Tour Lincoln passes available
  • Castle/Cathedral Joint Tickets available
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Special Offers

10% Off

Valid from: 13th Jun '19 -

Special Offer: 10% off when quoting 'Shop Lincoln' in store
Only available for gifts and souvenirs. Ticket sales, accommodation bookings and sale items not included.

Lincoln Map Pads

Valid from: 15th Jan '15 - 10th Jan '20

Pick up Lincoln city centre maps for your customers.
One pad per business.

Opening Times & Prices

  • Monday - Saturday: 10am - 5pm
  • Sunday: 10:30am - 4pm

Closed Christmas Day, Boxing Day, and New Year's Day. Restricted opening times around the Christmas week, call 01522 545458 for details.

Access to the Visitor Information Centre and services are free.


Jewish Heritage Tour of Lincoln

July 19; 2019
1:00pm to 3:00pm
Jewish Heritage Tour of Lincoln

Discover Lincoln's exceptional Jewish heritage on a guided walking tour through the city taking in its many surviving Medieval Jewish houses and sites, during Enjoy Uphill Lincoln Week.

Find out more

Location for this Event

Google Map
Google Map
+44 (0)1522 545458
[email protected]
9 Castle Hill
Travel & Directions
Cathedral/Castle Joint Ticket Visit Our Online Shop

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